Contact us

You can reach our customer service team by filling out the contact form on this page, sending us an email, or calling us at our dedicated customer service number. Our team is available from 9 am to 5 pm on weekdays.

Please include as much detail as possible, such as your full name, contact information, and a clear description of your inquiry or issue. If relevant, include any order numbers or product details. This will help us assist you more efficiently.

We strive to respond to all inquiries within 24 hours. During busy periods, response times may be slightly longer, but we do our best to get back to you as soon as possible.

Yes, we welcome bulk order inquiries. Please mention 'Bulk Order' in your message, and our sales team will get back to you with the necessary details and personalized assistance.

For technical support, please use the contact form and select 'Technical Support' as the subject. We also have a dedicated technical support hotline, which you can find on our contact page.

Yes, you are welcome to visit our office for a consultation. We recommend calling ahead to schedule an appointment to ensure that the appropriate team member is available to meet with you.

Currently, our customer service is primarily available in English. However, we are working on providing multilingual support to cater to our diverse customer base.

If you have not received a response within 48 hours, please check your spam folder. If there is still no response, feel free to resend your inquiry or call our customer service number for immediate assistance.